You can pay for your TIDEMARK order with any of these methods.
1. Currency
All prices are in euro (EUR). The amount you pay, including delivery, is shown at the last checkout step, before you confirm your order.
If your card or wallet is held in another currency, your bank or the wallet provider converts the amount. It may apply its own exchange rate and fees, which we do not control.
2. When you are charged
You are charged when you place the order. Your order is confirmed after the payment has been accepted. Until then, the order is not confirmed.
The full terms of the contract are in our Terms of sale.
3. Card payments
You can pay with Visa, Mastercard and American Express cards. We do not store your full card number.
Your bank may ask you to confirm the payment with strong customer authentication, often called 3-D Secure, as required by the EU Payment Services Directive (PSD2). Depending on your bank, this can be a code sent to your phone, a confirmation in your banking app or a biometric check. Complete the check during the same checkout, otherwise the payment fails (see section 6).
4. Wallet payments
If you choose PayPal, Apple Pay or Google Pay, you confirm the payment in the wallet, with the sign-in or device check that the wallet requires.
Whether Apple Pay and Google Pay are available to you depends on your device, your browser and the wallet's own conditions.
5. Invoices and VAT
Prices are shown in euro, including VAT where applicable. We issue an invoice for each order as required by applicable tax law. The seller named on the invoice is Tidemark Kft., EU VAT number HU28451793.
If you need particular details on your invoice, such as a company name or a VAT number, write to hello@tidemark.site and give us your order number.
6. Failed payments
If your payment is declined or cancelled, nothing is charged and no order is confirmed. Check the payment details and your available balance, then try again or choose another method.
If your bank shows a pending amount for a payment that failed, this is a temporary hold, which your bank releases itself. If you see a final charge for an order that was not confirmed, write to hello@tidemark.site with the date and the amount.